Shipping/Returns Policy

Shipping Policy

Postage costs depends the size, weight & destination of your order. These costs will be clearly displayed at checkout. Free shipping may be offered on orders over a certain amount. Please check the website for current offers.

Many items at Sewlinaa are made to order, which is why there is a manufacturing time of 14 working days. Please note this is not always the case, so please refer to tracking code emailed to you once your order has been placed

Business days are Monday - Friday, excluding public holidays. Orders placed at the weekend or on public holidays will be processed on the next business day.

 

Returns Policy

If a custom item has been ordered, we will not accept returns or refunds. 

As most items are made to order please do not order multiple sizes to try and return as this is wasteful and no refund will be given.

If the item is non-custom, it must be returned within two weeks, in original condition. 

If orders are needed for specific dates without confirmation prior they cannot be refunded once made.

Once an order is posted and a tracking code is provided we cannot be held liable for the item's whereabouts and cannot cover refunds. If there is an issue with the tracking code please contact us via instagram @sewlinaa or email us at sewlinaa@gmail.com for further advice.